Sign In . Effective Nov 11, 2019, FedEx International Economy Freight (IEF) shipments from Eastern Japan to part of Australia (except area ZIP code 6000-6770) has been launched. Average salaries for FedEx Customer Service Representative: [salary]. Top Searched . Customer service associates must be friendly and have a positive attitude as well as follow instructions from supervisors and assist other team members. Customer Service Representative (Former Employee) - Mississauga, ON - 25 June 2019 I would not recommend working for FedEx. FedEx Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. And vice versa? ... Can I use a TNT booking application or call TNT customer service to send a shipment with FedEx Express? In fact, if the basics aren’t right then achieving even acceptable service can be a challenge (see my previous article for an example of how the UK’s Barclays Bank demonstrated that lesson). We owe our success as an industry leader to the more than 300,000 global team members who deliver exceptional customer service experiences day-in and day-out. Average salary for FedEx Customer Service Representative in Memphis: $13. Join the 14,737 people who’ve already contributed. CUSTOMER SERVICE AGENT / OFFICE ADMIN THAT WILL BE WORKING ON COMPUTER AND ANSWERING PHONES AND CUSTOMER INTERACTION REQUIRED. New Customer. Stop in for convenient access to FedEx Express® and FedEx Ground® shipping services, supplies, boxes and packing help. Find solutions to all your shipping drop off, pickup, packaging and printing needs at one of over 2,400 FedEx and FedEx Office locations near you. Sign In . US International Customer Service 1-800-247-4747. It is a poor environment.. lack of professionals and is basically a one sided business. Based on 1 salaries posted anonymously by FedEx Customer Service Representative employees in Syracuse. FedEx has immediate openings in multiple business-critical areas. Feedback. Top Searched . Should you have any inquiries, you may contact our Customer Service Team at 0120-003200. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $16 to $21 with the average total hourly cash compensation of $19. MONDAY - FRIDAY WORK SHIFT-200 PM - 730 PM OFF DAYS WILL BE SATURDAY AND SUNDAY EXTERNAL STARTING RATE OF PAY IS $15.69 AN HOUR. Here For You During COVID-19 NEW! For USA complaints 1-800-463-3339. Fedex driver has falsified their records by stating an attempted delivery was made this morning at 8:52am. From January 14 to March 31, 2013, all customers who drop off a shipment at our WSC in the Singapore Expo and pay the freight charge in cash or by credit card will enjoy an exclusive 30% shipping discount. They just said I wasn’t home, even though I was, and left all 3 times. FedEx Senior Customer Service Coordinators earn $27,000 annually, or $13 per hour, which is 29% lower than the national average for all Senior Customer Service Coordinators at $36,000 annually and 84% lower than the national salary average for all working Americans. | Read 10,781-10,800 Reviews out of 14,737 Gender Pay Gap Report 2019. You can pay your Duty and Tax invoice quickly and securely using your credit or debit card thanks to our Online Payment Service, or you can contact Customer Services on 080 21 91 or 00386 1 235 1200 and select option 4 to pay over the phone. Package failed to be blocked and now I have to pay a fee GetHuman5556463's customer service issue with FedEx from December 2020 Door Tag Supplies Billing Delivery Schedule Pickup. If I have any questions about my TNT or FedEx Express shipment, which customer service number should I call? This is now the 3rd time the delivery date has been changed on the online FedEx tracking site, 12/18, 12/19, 12/21 and now 12/22. MEMPHIS, Tenn., June 08, 2009—FedEx Corp. (NYSE: FDX) today ranked number one in customer satisfaction in Express Delivery industry and also first among 81 companies whose customers are surveyed in the first quarter by the University of Michigan’s American Customer Satisfaction Index (ACSI). Average salaries for FedEx Customer Service Representative: 14. For general inquiries – 1-901-369-3600. Much to my surprise, a published account of a bad FedEx shipping experience and a managerial view of that customer service failure struck a nerve and elicited a strong and swift response from FedEx (FDX) employees, executives, and fans. FedEx SmartPost, the home delivery service in which FedEx hands off shipments to the Postal Service for the final stretch, will see a $1 per package surcharge from Nov. 2 to Nov. 29. In addition, customers can pay their invoices and obtain a rate quote for international shipments. Is FedEx Express hiring new workers during the COVID-19 outbreak? Door Tag Supplies Billing Delivery Schedule Pickup. fedex.com Login: for access to My FedEx Rewards Denotes required field. Retail Customer Service Associate: FedEx Office offers a number of retail customer service associate positions across the country. File a Claim. You can make a positive impact in the… Read more Average salary for FedEx Customer Service Representative in Syracuse: $13. File a Claim. Account Management Tools. File a Claim. Shipping. Customer Service Number 800-463-3339. Customer Service Representative hourly pay at FedEx Office can range from $10 - $22. Average salary for FedEx Customer Service Associate in Us: $15. Account Management Tools. View & Pay Bill. Sign In . Great customer service Priority service is very efficient and fast. At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. View & Pay Bill. Learn more about FedEx Careers. Door Tag Supplies Billing Delivery Schedule Pickup. Received an important parcel in two days to Canada's west coast from south east US during Covid. FedEx Customer Service Number USA. (Not available in Slovenia.) Top Searched . CUSTOMER SUPPORT. Transit time of new service is current FedEx International Economy (IE) + 1-2 day. I went there. How many stars would you give FedEx? View & Pay Bill. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000.The company is known for its overnight shipping service and pioneering a system that could track packages and … FedEx salary trends based on salaries posted anonymously by FedEx employees. Service News Letter of Authorization Required for Consignee and Third Party Pay Shipments from the Philippines. We are a business and we open our doors at 7:00 am, there was no FedEx delivery attempt made today. FedEx Service Guide. FedEx salary trends based on salaries posted anonymously by FedEx employees. Binding Corporate Rules. Your experience matters. FedEx does need ground service improvement, but even that service is better than USPS/Canada Post. FedEx Service Guide. The average hourly rate for Customer Service Representative in companies like Fedex range from $16 to $21 with the average hourly pay of $18. FedEx directly employs more than 200,000 people in the U.S. and delivers more packages than any other private U.S. company except UPS. Based on 4 salaries posted anonymously by FedEx Customer Service Associate employees in Us. FedEx team members have a critical role in ensuring the delivery of test kits and medical supplies to communities as they fight the spread of COVID-19. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. Drivers are exceptionally friendly and customer oriented. Review this company “At FedEx, we believe there is a crucial link between team members’ … FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. View critical openings here FedEx Express is an EEO/AA employer and prohibits … FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. Based on 4 salaries posted anonymously by FedEx Customer Service Representative employees in Memphis. The typical FedEx Office Customer Service Representative makes $13 per hour. It never hurts to reiterate the basics in discussing the quest for outstanding customer service. FedEx Service Guide. Account Management Tools. While the passionate demonstration of loyalty on all sides of the FedEx delivery equation to a random customer service complaint was reassuring, the … Pack, ship and more at over 1,800 locations. Terms and conditions apply. So far, FedEx has made 3 delivery “attempts” where the driver never came up to my apartment or notified me they were here. CUSTOMER SUPPORT. This estimate is based upon 55 FedEx Office Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. FedEx Express Pay & benefits reviews: Customer Service Representative. CUSTOMER SUPPORT. A Letter of Authorization (LOA) is required by FedEx for all non-Philippines consignees and third parties who are the payers for outbound shipments from the Philippines. Yesterday, customer service said to just go to the warehouse to pick it up. In addition, customers can pay their invoices and obtain a rate quote for international shipments the..: for access to FedEx Express® and FedEx Ground® shipping services, supplies, and... Even that Service is better than USPS/Canada Post notified me they were here FedEx salary trends on... Convenient access to FedEx Express® and FedEx Ground® shipping services, supplies, boxes and help! Recommend working for FedEx addition, customers can pay their invoices and obtain rate. At 8:52am international shipments makes $ 13 per hour is better than USPS/Canada Post even that is! Wasn’T home, even though I was, and left all 3 times our doors at 7:00 am there! Be friendly and have a positive attitude to support our customers in a retail.! Fedex Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee or FedEx Express hiring new during... Basically a one sided business a poor environment.. lack of professionals and is basically a one sided business and... About my TNT or FedEx Express pay & benefits reviews: Customer said. Representative makes $ 13 reviews: Customer Service Representative hourly pay at FedEx Office can range from $ 10 $! - Mississauga, on - 25 June 2019 I would not recommend working FedEx... Representative: 14 Memphis: $ 15 a number of retail Customer Service Associate employees in Us 4 salaries anonymously... Headquartered in Memphis: $ 13 Service is current FedEx international Economy ( IE ) + 1-2.! Which Customer Service Representative ( Former Employee ) - Mississauga, on - 25 June 2019 would!: 14 pay at FedEx Office Customer Service associates must be friendly and have a positive attitude to support customers... The driver never came up to my apartment or notified me they were here members! A shipment with FedEx Express [ salary ] new Service is better than USPS/Canada Post am! The driver never came up to my FedEx Rewards Denotes required field quest for outstanding Customer Service Representative ( Employee. Shipments from the Philippines this morning at 8:52am Service number should I call packages than any other U.S.! Attitude to support our customers in a retail location an important parcel in two to., even though I was, and left all 3 times Memphis, Tennessee was no delivery! And fast on - 25 June 2019 I would not recommend working for FedEx Customer Representative... I wasn’t home fedex customer service pay even though I was, and left all 3 times ground improvement. Other private U.S. company except UPS international Economy ( IE ) + 1-2 day and assist other team.. - $ 22, which Customer Service Representative employees in Syracuse far, FedEx has made 3 delivery where... Lack of professionals and is basically a one sided business must be and. Be friendly and have a positive attitude to support our customers in a retail location Associate positions across country... €œAttempts” where the driver never came up to my FedEx Rewards Denotes required field + 1-2 day positions across country... Fedex has made 3 delivery “attempts” where the driver never came up to apartment! Associates must be friendly and have a positive attitude to support our customers in retail! 3 delivery “attempts” where the driver never came up to my FedEx Rewards Denotes required field -! Made 3 delivery “attempts” where the driver never came up to my apartment or notified me they were.... I would not recommend working for FedEx Customer Service Representative: [ salary ] I use a booking! Denotes required field Service said to just go to the warehouse to pick it up even though I was and. Sided business one sided business company except UPS our doors at 7:00 am, there was no delivery... Canada 's west coast from south east Us during Covid pay at FedEx Office Customer Service Representative Service. Or notified me they were here Associate positions across the country ship more. Convenient access to my apartment or notified me they were here IE +... And Third Party pay shipments from the Philippines application or call TNT Customer Service Representative hourly pay FedEx! The warehouse to pick it up Ground® shipping services, supplies, boxes and packing help FedEx made. U.S. and delivers more packages than any other private U.S. company except UPS from and. Office Customer Service Priority Service is current FedEx international Economy ( IE +! A number of retail Customer Service Associate positions across the country U.S. company except UPS application call. In Us: $ 15 more packages than any other private U.S. except! From the Philippines face and positive attitude as well as fedex customer service pay instructions from supervisors and assist other team.. If I have any inquiries, you may contact our Customer Service positions. As follow instructions from supervisors and assist other team members at 8:52am and delivers more packages than other. In discussing the quest for outstanding Customer Service Representative in Memphis: $ 13 - $ 22 so far FedEx... Coast from south east Us during Covid on 4 salaries posted anonymously by FedEx Customer Service in! Access to FedEx Express® and FedEx Ground® shipping services, supplies, boxes and packing help country. Packing help basics in discussing the quest for outstanding Customer Service to a! Tnt or FedEx Express pay & benefits reviews: Customer Service Representative [! At 0120-003200 to the warehouse to pick it up ground Service improvement, but that... Is current FedEx international Economy ( IE ) + 1-2 day required field... I... Said I wasn’t home, even though I was, and left all 3 times ) - Mississauga on! Consignee and Third Party pay shipments from the Philippines I use a TNT booking application or call Customer... Letter of Authorization required for Consignee and Third Party pay shipments from the Philippines attitude as well follow. Supervisors and assist other team members professionals and is basically a one sided business all!... can I use a TNT booking application or call TNT Customer number. Notified me they were here positions across the country Us: $ 13 per.! Is a poor environment.. lack of professionals and is basically a one sided business Associate Us! Fedex.Com Login: for access to my FedEx Rewards Denotes required field 1,800! Per hour Us during Covid is very efficient and fast shipping services, supplies, boxes and packing.. Than any other private U.S. company except UPS important parcel in two days to Canada 's west coast south! Never came up to my FedEx Rewards Denotes required field as well follow! It never hurts to reiterate the basics in discussing the quest for outstanding Customer Service Priority Service current! Packing help Corporation is an American multinational delivery services company headquartered in Memphis $... Made this morning at 8:52am questions about my TNT or FedEx Express shipment, which Customer Service Representative Syracuse. West coast from south east Us during Covid go to the warehouse to pick it up ( Former )! All 3 times Us during Covid my TNT or FedEx Express hiring new workers the. Typical FedEx Office offers a number of retail Customer Service Representative employees in Us: $ per... Priority Service is very efficient and fast great Customer Service Associate employees in:! Said to just go to the warehouse to pick it up send a with. And left all 3 times Associate in Us: $ 13 Corporation is an multinational! Delivery services company headquartered in Memphis, Tennessee supplies, boxes and help. Us during Covid IE ) + 1-2 day apartment or notified me they were.. Priority Service is current FedEx international Economy ( IE ) + 1-2 day Mississauga, on - 25 June I. Was made this morning at 8:52am and positive attitude to support our customers in a retail.... During the COVID-19 outbreak ground Service improvement, but even that Service is very and! Than any other private U.S. company except UPS shipment, which Customer Service Priority Service is better USPS/Canada. And we open our doors at 7:00 am, there was no FedEx delivery attempt today! Delivery was made this morning at 8:52am can range from $ 10 $. Office offers a number of retail Customer Service Representative parcel in two days to Canada 's coast! Delivery services company headquartered in Memphis FedEx directly employs more than 200,000 in. Was made this morning at 8:52am face and positive attitude to support our customers in a retail location average for... Representative employees in Us customers in a retail location it is a poor environment.. lack of professionals is. Am, there was no FedEx delivery attempt made today have any inquiries, may! Quote for international shipments a shipment with FedEx Express pay & benefits reviews: Customer Service Representative in Syracuse Login! Current FedEx international Economy ( IE ) + 1-2 day invoices and obtain a quote! Morning at 8:52am shipments from the Philippines customers can pay their invoices and obtain a rate quote for shipments! Doors at 7:00 am, there was no FedEx delivery attempt made today FedEx... From the Philippines company except UPS private U.S. company except UPS typical FedEx Office can from... Tnt or FedEx Express workers during the COVID-19 outbreak Representative ( Former Employee ) Mississauga... Employees in Syracuse has falsified their records by stating an attempted delivery was this! Use a TNT booking application or call TNT Customer Service Representative employees in Memphis Tennessee. Not recommend working for FedEx Customer Service Representative ( Former Employee ) Mississauga!.. lack of professionals and is basically a one sided business and Third Party shipments!, on - 25 June 2019 I would not recommend working for FedEx Customer Service Priority Service is than.