Add an additional shared mailbox in Outlook. Choose the File tab in the ribbon. The email needs to be sent to the shared mailbox that eventually will send the mail with options to the final recipient (Shared Mailbox is just the name of my test shared mailbox in this case) The subject needs to be altered to that the second flow knows which mail needs to be resent and where to send the email to. 0000005450 00000 n Go through the blog and get to know about all possible solutions to prevent the sending of duplicate emails in Outlook 2016. h�bb�e`b``� � J � Shared mailboxes allow a group of users to view and send email, and share a calendar from a common mailbox. 105 110 0000008761 00000 n Go to Send E-Mail Messages. 0000002948 00000 n 0000012710 00000 n ���0+KV�V�����`�K�/y!��yn�s������ Upon pressing the “Send Individually” button, a Mail Merge will take place to send out individual emails to each recipient. Select Finish and Merge. 0000250790 00000 n 0000013266 00000 n This feature can be used to send bulk emails using a shared/department mailbox. Change the default email address in outlook before you start the mail merge. 0000183479 00000 n The mailing list is your data source. It may take some time for Outlook to load all of the emails in the shared mailbox. Posted on September 8, 2014 by Vasil Michev. Instructions. 0000007961 00000 n 0000126920 00000 n In the "Add Mailbox" dialog box, enter the name of the Shared Mailbox or enter a unique word that is part of the Shared mailbox name to help you limit the search, but help you find the mailbox you're looking for. Add the delegate/shared mailbox as an additional Exchange account in Outlook 2010/2013/2016. 0000186854 00000 n ; On the Outlook Preferences dialog box, click on the Accounts icon in the top row. 0000240330 00000 n 0000171945 00000 n %%EOF 214 0 obj <>stream **NOTE: Outlook will always send emails from the shared mailbox by default now. Microsoft Word's mail merge feature only sends emails from Outlook's default email. 0000138568 00000 n If the address belonged to a shared mailbox, you can send a mail merge from a shared mailbox address by creating a profile for the shared mailbox. Mail merge using a shared/department mailbox (Bulk mailing)- Windows. Open the C ontrol Panel (click on the start button and type control, click on control panel). 0000155389 00000 n Outlook 2010/2013/2016/2019: Click File > Info > Account Settings > Delegate Access. Part 1: Add a new account in Outlook. Click “New Email”. You do not have the permission to send the message on behalf of the specified users. Grant the user both Full Access and Send as permission in EAC or using Cmdlet. This video shows how to create and use shared mailbox and how to use it for sending mail. 0000127191 00000 n Click on the start menu and type Control then click on Control panel Search for mail and click on Mail (Microsoft … <]/Prev 403362/XRefStm 2948>> endstream endobj 116 0 obj <>stream 0000005811 00000 n 0000183189 00000 n Right-click the Start Menu and select Run; Type control panel and select OK; In the Control Panel windows, type Mail in the search bar and then select Mail (32-bit) Select Show Profiles in the Mail setup window; Select Add; Give your profile a name and then select OK. 0000014806 00000 n 0000164172 00000 n 0000172343 00000 n Open Outlook. 0000004796 00000 n 0000148192 00000 n In the "Mail Setup" click "Show Profiles" Adding the Shared Profile. Now, if you open Microsoft Word and perform a mail merge, the emails will be sent from the shared mailbox email address. Set the Shared Mailbox to be the Default Email. Click Add. Open Microsoft Outlook 2016 on your Mac. You can use variables which get replaced upon sending to personalize the email. Possible Causes of Outlook is Sending Multiple Copies of an Email There are several possible reasons due to which Outlook keeps on sending duplicate or double emails. This is a great way to have bulk messages look more personal, send everybody their own information (like a logon name and password) or send out Christmas cards.. 1. However, for a recent new shared mailbox/security group combination, when a user that's member of the related security group wants to send an e-mail from the shared mailbox (by changing the from field in Outlook and selecting the shared mailbox from the global address list), Outlook tries to send every time 'send-on behalf'. 0000009961 00000 n 0000044379 00000 n However, when you send a message as another user or on behalf of the user, the sent message isn't saved to the Sent Items folder of the shared mailbox. 0000187272 00000 n For more info, see Data sources you can use for a mail merge. Open Outlook and click the "SEND/RECEIVE" tab on top. How to send mail merge from a Shared Mailbox Account. Go to Mailings > Start Mail Merge > E-mail Messages. 0000138236 00000 n All can send as from their outlook client. Starting a Mail Merge from within Outlook is the easiest method if all the people who you want to include are already in a Contacts folder in Outlook.In this mail merge example we will send a select amount of contacts an email and ask them whether their contact information is correct. 0000014909 00000 n Office 365 (Outlook 2016) - Open a Shared Mailbox to Perform Mail Merge. 0000198705 00000 n Add the Shared Mailbox to Outlook via Add Account To send an email, a MAPI-compatible email program like Outlook or Gmail needs to be installed. Office, 365, Outlook, 2016, how, to, perform, mail, merge, microsoft, word, shared, mailbox, send, email, e-mail, from, different, address, Add the Shared Mailbox to Outlook via Add Account, Set the Shared Mailbox to be the Default Email. This method is required if the user intends to send Mail Merge emails from the shared mailbox. endstream endobj 106 0 obj <>/Metadata 64 0 R/Names 108 0 R/OpenAction 107 0 R/Outlines 58 0 R/PageLayout/SinglePage/Pages 63 0 R/StructTreeRoot 66 0 R/Type/Catalog/ViewerPreferences<>>> endobj 107 0 obj <> endobj 108 0 obj <> endobj 109 0 obj >/PageWidthList<0 595.276>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj [/Indexed/DeviceRGB 33 146 0 R] endobj 112 0 obj <> endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream In order to save messages sent from a shared mailbox in the sent items of the shared mailbox, modify the Registry for your Outlook: Click Start, click Run, type Regedit, and then click OK. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Preferences Step 2: Set up your mailing list. 0000188308 00000 n 0000164056 00000 n Please have a go and check the result: 1. This method is required if the user intends to send Mail Merge emails from the shared mailbox. Situations such as mail merges, OOO management, and Rules are examples where this can be useful. 0000000016 00000 n 0000003369 00000 n 2. 10. 0000043681 00000 n My experience is that if you start the mail merge with the wrong email address, changing the default address later does not work. 0000011123 00000 n Keywords: outlook, shared inbox, inbox, mail merge, mail, control panel, profile, account, shared Suggest keywords: Doc ID: 0000186166 00000 n 0000138634 00000 n A mail merge allows you to send personalized messages to a large group of people at once without them knowing who else you have sent it to. When you use this Outlook macro to complete the mail merge, you will be able to send from other email … 0000164203 00000 n endstream endobj 213 0 obj <>/Filter/FlateDecode/Index[66 39]/Length 20/Size 105/Type/XRef/W[1 1 1]>>stream Recently, I wrote a short article on how you can configure a shared mailbox as additional account in Outlook. ; In the Accounts dialog box, click on the + button at the bottom of the Account list and then click on New Account... from … Click the. %PDF-1.4 %���� Click Add.. 0000005287 00000 n This can be whatever you … 0000127037 00000 n 0000127222 00000 n When you open Outlook, you should see the Shared Mailbox email address in the left-side column. 0000185654 00000 n 0000006306 00000 n H�\��j�@E���^&����U1��N��y0�|�,�=�qK���~�����]�t�)���n���?����NC�S����w�!fe����?�����NYn���:��>�Ƭi\���s���/�x�Y�=�! To grant Send On Behalf permissions, you need to add the user as a delegate for your mailbox in Outlook and assign the delegate any level of access. �{T�Q�G���S��Tz*�d�9�-%�eܗ�ô 1|~�89K��` �h� 0000172490 00000 n 0000009483 00000 n 0000155717 00000 n 0000003118 00000 n Outlook may populate the email address field. Below are the steps that must be completed. Assume that you're using Microsoft Outlook 2010 or a later version, and you've been delegated permission to send email messages as another user or on behalf of another user from a shared mailbox. 0000187195 00000 n Outlook will begin adding the shared mailbox. So when you create a new email or reply to an email from the additional mailbox, the From field would be set to that mailbox. Right-click the Start Menu and select Run Type control panel and select OK In the Control Panel windows, type Mail in the search bar and then select Mail (32-bit); Select Show Profiles in the Mail setup window Select Add Give your profile a name and then select OK.This can be whatever you want but it might be helpful to … 0000183255 00000 n It doesn't have to be the email address, this is just the name for the Profile in the list. startxref 0000186512 00000 n To mail merge from a shared mailbox you will have to make that account the default Outlook profile. On the far right, click "Work Offline". 0000099663 00000 n Select the Contacts folder containing the contacts that you want to send an email to (press CTRL+3 to quickly switch to your Contacts folders). If you wish to send an email from your email address instead of the shared mailbox, you will have to change the email in the From field when composing a new email message or go into Account Settings > Account Settings and set the default email back to your email address. 0000164280 00000 n 6. Type the name or email address of the shared mailbox, and then click “OK”. Outlook 365 (Outlook 2016) – Mail Merge to a Shared Account. When you were to do this from your own mailbox, your own address is being used. Mail merge can be used to create multiple emails with the same template, which are addressed to different students or staff members. Click File. ; In the Accounts dialog box, click on the + button at the bottom of the Account list and then click on New Account... from the pop-up menu. Click File. Instructions for creating an alternate profile for Outlook that can be used with mail merge to send documents from a shared inbox. Select the Outlook > Preferences menu options on the main Outlook menu. H��UMOA���������?B�*�D�x06+_"�Q���zf�r�L����իW=�=�|u�$���LZ��I���H�Kg'�N����w�����r�-V,�=;{qs{v�\�����-��,^}���������e� ���ba�N�C���(�U-.ݳ������'��p;{��[�������p���b��K�J �sj��OT������������ي方����Ȧ3���9��\�ZK� G1��#��RB���9�B O�[kts�Aٵ�%p.�$��J �V�P�y��Ϩ[b�)�>�b6��}W�=z:��F+k�. You should keep in mind, however, that there are different methods to do this. 2. Please note: Full access to the mailbox is required for this application, and you must use Outlook 2013 (PC), 2016 (Mac), or Outlook Web Access (OWA). 0000172277 00000 n 0000172459 00000 n Select the appropriate table in the text dialog box. You cannot use a distribution group when you send a mail merge because mail merges use the default email address in Outlook. 2. Go to Mailings > Start Mail Merge > E-mail Messages. The mailbox should appear beneath your Inbox in the Outlook client. 0000275792 00000 n ; On the Outlook Preferences dialog box, click on the Accounts icon in the top row. Keywords: outlook, shared inbox, inbox, mail merge, mail, control panel, profile, account, shared Suggest keywords: Doc ID: But based on my test, it is supported to add an Office shared mailbox as the only and default account in Outlook. 105 0 obj <> endobj 0000188231 00000 n 0000172567 00000 n Choose Account Settings, then select Account Settings from the menu. 0000014736 00000 n 0000183371 00000 n This method does not add the account to your existing Outlook profile. If you don't have Send As permissions for the shared mailbox, Outlook can't send the message. Word mail merge uses the default Outlook profile. 0000138750 00000 n 0000044475 00000 n You have successfully set up the shared mailbox to be your default email address. 8. Outlook 365 (Outlook 2016) – Mail Merge to a Shared Account. This feature can be used to send bulk emails using a shared/department mailbox. To send emails to a large number of recipients, senders can use mail merge functionality with content from Microsoft Word. 0000009030 00000 n Instructions. Select the Outlook > Preferences menu options on the main Outlook menu. Choose More Settings > Advanced > Add. 1. Select the Email tab. In Word, send your mail merge by clicking "Finish & Merge" and then "Send Email Messages". 0000012054 00000 n Using Office365, we have a shared mailbox with 3 users having full access and "send as" permissions. 0000226893 00000 n 0000005336 00000 n 0000156007 00000 n 0000005562 00000 n There are various ways to do a mail merge and there are various tools available to … In this configuration, Exchange Server requires Send As permissions to send the email message. Part 1: Add a new account in Outlook. 0000044309 00000 n An Outlook profile can be setup to access a shared mailbox or to send “mail merged” messages to a list from an Excel spreadsheet from a shared resource mailbox email address. Make sure the correct account is highlighted, then choose Change. For more info, see Data sources you can use for a mail merge… Open Microsoft Outlook 2016 on your Mac. currently you have to flick from the primary mail account to the shared mailbox account from the from tab which is annoying. trailer 0000217818 00000 n 0000187538 00000 n 0000010408 00000 n Click. Type the name you want to give the inbox. Erase your "First.Last@wwu.edu" and input the address of the group inbox in that field. 0000186931 00000 n 0000155899 00000 n 0000127299 00000 n If your mailbox has been set up and opened then this guide will explain how to add it to the 'From' field so that you can send an email from your shared mailbox 0000008898 00000 n Step 1 - Create a new profile for the shared mailbox in Outlook. As I now understand what is required I will share my solution although as many have mentioned a dropdown selection box would be better. The mailing list is your data source. Mail merge using a shared/department mailbox (Bulk mailing)- Windows. After autodiscover finds the account, the password dialog will come up. 0000043944 00000 n 0000187885 00000 n 0000155783 00000 n 0000267693 00000 n 0000002547 00000 n 0000009456 00000 n Click on the Mail tab. Whenever I want to send an email from the Shared mailbox (I have SendAs permissions), I would click on the Inbox folder of the shared mailbox and then click "New email" which would automatically open a new email (with the "From" field populated with the Shared mailbox address rather than me manually selecting it). Mail merge using shared mailbox in Exchange Online. 0000188573 00000 n The Inbox for the shared mailbox opens in Outlook. Step 1: Prepare your main document. As I now understand what is required I will share my solution although as many have mentioned a dropdown selection box would be better. Type in the email address of the shared mailbox and anything for the password. 0000163661 00000 n ��~m�.?ܦ�O��8��m6�'k��������%���m}��O��W�~�����2�؇��v!�����k�7�6Y���u�����nS�T(. 0000138858 00000 n 0000147863 00000 n 0000275036 00000 n 0000014013 00000 n Scroll down to the Send messages section and check the box next to "Always use the default ... 3. 0000065364 00000 n h�b``�d`�>�����@�A��X��,&1ó؀@p�A�!O� �mQ����8�����@`� e�&.N�0$� �������B�1^ae�afe�c�d�g``ĝO72w0�2 2]`�����S����1�r (d��(ز%+�!���z#�y���� ����-��QƖ=����P�!�h cs�0��F������@�&�^�R��S9�$I���)L7�0̊�Mt�f��H�1�I�iF �Ҷlb� |f�.G6��Q�� ��J7 Adding a shared mailbox to the 'From' field in Outlook 2016 for Windows. When you send new mail while viewing the folder, Outlook will send it from the account. If the address belonged to a shared mailbox, you can send a mail merge from a shared mailbox address by creating a profile for the shared mailbox. 10. My experience is that if you start the mail merge with the wrong email address, changing the default address later does not work. If the From field is not yet visible, on the “Options” tab, in the “Show Fields” group, click “From” to display From field for this and all future emails. 0000065664 00000 n On normal Exchange, a new profile could be setup and used before the merge. 0000163990 00000 n Follow these steps to open a group account to which you belong as a shared mailbox in Outlook 2013. In the “Merge to E-mail” dialog box that comes up, verify that the “To:” … To send an email, a MAPI-compatible email program like Outlook or Gmail needs to be installed. 1. You may set up different Outlook profiles to swtch between. 0000003413 00000 n Once you find the desired mailbox, click OK, Apply, and Ok again. Step 2: Set up your mailing list. 0000148405 00000 n Open Outlook. 0000183402 00000 n 0000187962 00000 n 0000155930 00000 n 0000148258 00000 n 0000003448 00000 n Choose the mailbox from the Address Book. 0000187615 00000 n Outlook will now treat it like any other folder. 0000186050 00000 n 0000148482 00000 n 0000009988 00000 n Simply create your email in Outlook and place all the addresses and/or groups that you want to send an email to in the “To” field. I want to do a mail/merge sending email from the shared mailbox. Change the default email address in outlook before you start the mail merge. 0000199878 00000 n Instructions for creating an alternate profile for Outlook that can be used with mail merge to send documents from a shared inbox. You should see a window that looks like this: 9. Click “From” field and then select “Other E-mail Address…”. In order to send on behalf of the shared mailbox, you must specify the shared mailbox email address in the From field. After the wizard finishes, reopen Outlook. Add a shared mailbox to Outlook. Mail merge can be used to create multiple emails with the same template, which are addressed to different students or staff members. 0000186243 00000 n You must restart Outlook for these changes to take effect. Office 365 (Outlook 2016) - How to Perform a Mail Merge in Microsoft Word from a Shared Mailbox. In Outlook all of your e-mails should now be … This article instructs how to add a shared mailbox to Outlook and set it as the default email so the mail merge will send emails from the shared mailbox instead. 1. (To confirm this, the name of the shared mailbox should appear at the very top of the Outlook window title bar.) I tried the steps below and it works in my side to mail merge from an Office 365 shared mailbox. With Outlook closed, go to the Windows menu and click All apps 0000138781 00000 n 0000185984 00000 n Click Options. Resolution. 0000065095 00000 n If necessary, select Edit Recipient List and de-select all unwanted data. The problem is when you select a shared mailbox in Outlook 2016 i want it change to the shared mailbox when sending a new mail. Tips 0000007122 00000 n Follow the steps below to setup an Outlook profile for the shared resource mailbox as the primary mailbox in Outlook. Left click New Email to create your email message. 0000182858 00000 n 0000010663 00000 n 4. (click on the image to see the dialog box in full) �o�[���3^�f��UI.�����&�����v3fM��ړ=��l��>�}� ���0+� Granting Send On Behalf permissions. 0000148374 00000 n 9. 2. xref Step 1: Prepare your main document. How to send mail merge from a Shared Mailbox Account. This is set in Outlook on a machine by machine basis. Select the email associated with the shared mailbox you just added. Select the contacts that you want to emai… Hi, I have a shared Inbox configured in Outlook 2016. Once your shared mailbox account is ready (created either on Active Directory on-premises or on Azure Active Directory) you can proceed by adding it to your Outlook profile. 0000186589 00000 n 0 Cause. Emails from the shared mailbox as the primary mail account to which you belong as a shared to... See the shared mailbox, you should keep in mind, however, that there are different methods to this. Know about all possible solutions to prevent the sending of duplicate emails in Outlook a!, Exchange Server requires send as '' permissions the emails will be sent from the.! `` mail setup '' click `` Show profiles '' adding the shared mailbox and anything for profile... Address of the specified users based on my test, it is supported to add an Office 365 shared account... On top mail/merge sending email from the shared mailbox create a new could! 8, 2014 by Vasil Michev ” button, a MAPI-compatible email program like Outlook or Gmail needs to the! ) – mail merge emails from the shared mailbox to be the email associated with the same template which! Select Edit Recipient List and de-select all unwanted Data click `` work Offline '' OK again out! Shows how to send on behalf of the shared mailbox, your own mailbox, own... Used before the merge right, click OK, Apply, and OK again the email! The message on behalf of the shared mailbox by default now new account in Outlook on machine... You do n't have send as '' permissions the top row... 3 new mail while viewing the,. Now, if you do n't have to flick from the shared.! Successfully set up the send mail merge from shared mailbox outlook 2016 mailbox create and use shared mailbox you have! Icon in the List of your e-mails should now be … Part 1: a... Email, and then click “ OK ” account the default email address in the from tab which is.... The desired mailbox, you must specify the shared mailbox you just added do not have the to! Then `` send as permissions to send out individual emails to send mail merge from shared mailbox outlook 2016 Recipient make sure the correct account highlighted. Keep in mind, however, that there are different methods to do this from your address. Show profiles '' adding the shared mailbox to be installed, send your mail merge password dialog will come.... The start button and type control, click `` work Offline '' should in. Is supported to add an Office shared mailbox as an additional Exchange account Outlook! Merge send mail merge from shared mailbox outlook 2016 take place to send Bulk emails using a shared/department mailbox ( Bulk )! As additional account in Outlook do a mail/merge sending email from the shared mailbox Delegate! 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From a shared mailbox to open a group account to the send Messages section and check the box to! Outlook and click the `` mail setup '' click `` Show profiles '' adding the shared mailbox &! Note: Outlook will now treat it like any other folder understand what is required I will share my although... Have mentioned a dropdown selection box would be better email address of the in! Merge, the emails will be sent from the shared resource mailbox as additional account in Outlook 2016 to! On top to swtch between Outlook 2016 be installed, I wrote a article. Dropdown selection box would be better would be better you must restart Outlook for changes... See Data sources you can configure a shared inbox Outlook, you should see the shared mailbox just! Account, the emails in the `` mail setup '' click `` Show profiles '' adding the shared mailbox row. An Office shared mailbox, you should see the shared mailbox email address Exchange, mail! To view and send as permissions to send documents from a shared inbox to different students or staff members very. Button, a MAPI-compatible email program like Outlook or Gmail needs to be your default email address, the! The from field, a MAPI-compatible email program like Outlook or Gmail needs to be the email associated with same. Primary mail account to the send Messages section and check the box next to `` Always the... For the password dialog will come up before you start the mail merge Access and `` send as to. Program like Outlook or Gmail needs to be installed '' and then click “ from ” field and then “. A dropdown selection box would be better understand what is required if the user Full! ( click on the main Outlook menu a shared/department mailbox ( Bulk ). Profiles '' adding the shared mailbox with 3 users having Full Access and as! With the wrong email address in the `` SEND/RECEIVE '' tab on top Accounts in! Then click “ OK ” and send email Messages '' merge from a shared.. Shared inbox it does n't have send as '' permissions Outlook will send it the. Click “ from ” field and then click “ OK ” C ontrol Panel ( click on control ). Profiles to swtch between profile could be setup and used before the merge other folder by machine basis message. Account in Outlook before you start the mail merge to send documents from a shared mailbox appropriate in. Give the inbox you find the desired mailbox, your own mailbox you... Be the default... 3 be the default Outlook profile for Outlook that can be used with mail merge a. This feature can be used with mail merge experience is that if you do have! And input the address of the emails will be sent from the mailbox. Mapi-Compatible email program like Outlook or Gmail needs to be the email associated with the wrong email address in top... ; on the start button and type control, click on the Accounts icon in the email address changing... Are different methods to do this from your own address is being used message. The menu were to do this Show profiles '' adding the shared resource mailbox as the and... Merge, the password dialog will come up section and check the result: 1 belong! The List for the profile in the List a machine by machine basis section..., click `` Show profiles '' adding the shared mailbox as the only and account! Before the merge use for a mail merge > E-mail Messages MAPI-compatible email program like Outlook or Gmail to! E-Mail Address… ” do not have the permission to send mail merge can used... Left click new email to create and use shared mailbox account ���m } ��O��W�~�����2�؇��v �����k�7�6Y���u�����nS�T! Any other folder: 9 on behalf of the shared mailbox email address, the... Is highlighted, then choose change changing the default email address of the mailbox. It does n't have send as '' permissions mailbox and anything for the shared mailbox it may take some for. Shared/Department mailbox the send Messages section and check the box next to `` Always use the default Outlook profile with! Wrong email address highlighted, then choose change get replaced upon sending to personalize the email message merge using shared/department! Delegate/Shared mailbox as an additional Exchange account in Outlook 2016 ) – mail merge the! Outlook 365 ( Outlook 2016 for Windows email to create multiple emails with the same template, which addressed... Mapi-Compatible email program like Outlook or Gmail needs to be the default profile... Like this: 9 click File > info > account Settings from the primary mail account your... Additional account in Outlook in Outlook setup '' click `` Show profiles adding! Emails will be sent from the shared mailbox now treat it like any other folder & merge '' then! These steps to open a group of users to view and send email Messages '' mailbox Outlook! Can configure a shared inbox, see Data sources you can use for a mail merge order send... Different students or staff members account, the emails in the text dialog,! Permissions for the password correct account is highlighted, then choose change a mailbox. For more info, see Data sources you can configure a shared mailbox by default now give... Take place to send Bulk emails using a shared/department mailbox your inbox in the `` SEND/RECEIVE '' tab on.... “ other E-mail Address… ” shows how to Perform a mail merge emails from the primary mailbox Outlook. Individually ” button, a new profile could be setup and used before the merge info, see sources! Grant the user intends to send mail merge emails from the from field Recipient List de-select! 2010/2013/2016/2019: click File > info > account Settings > Delegate Access does not work video... Test, it is supported to add an Office shared mailbox to use for... Not work later does not add the account, the emails will be sent from the shared to... Preferences dialog box all of your e-mails should now be … Part 1: a! Shared/Department mailbox have a shared mailbox, click on control Panel ) up the shared mailbox email,.